Jump to content

Contact us


Privacy statement

Ferno Norden processes personal information about the people who visit and use our digital platforms and services. We protect personal integrity and strive for a high level of protection in all processing of personal data.

All processing of personal data internally in Ferno Norden takes place in accordance with applicable law. This privacy statement describes how we process your personal information and applies to websites, mobile apps and social media platforms (hereinafter referred to as "Digital Channels"). By visiting / using any of our Digital Channels, you agree that we process your personal information in accordance with what appears below.

What is personal information?

A personal information is all information that can be linked directly or indirectly together with other information to a currently living natural person. This means that information such as name and contact information constitute personal information.

What type of personal information do we collect and how is it used?

When you visit / use or communicate with us in our Digital Channels, we may collect information about you such as name, postal address, e-mail address, mobile number and geographical location. Whether you sign up for newsletters, participate in contests or the like, additional personal information that you choose to provide to us may be processed. The personal information is collected:

  • for us to communicate with you,
  • to manage marketing activities, as well
  • to maintain, develop and improve our Digital Channels and the platforms on which they are used.

We may also use your personal information for direct marketing and promotional offers or to inform you about other products and services that we offer and that may be of interest to you. If you do not want to receive such information, please contact us at privacy@fernonorden.com.

Security of personal data protection

We are concerned about having high security around your personal information and have in this connection taken the necessary technical and organizational security measures to protect your personal information from unauthorized access, alteration, dissemination or destruction.

Restrictions on the disclosure of personal information

We can engage external partners to carry out assignments on our behalf, e.g., help with marketing, data analysis and providing others. The performance of these tasks may mean that our partners, both within the EU and outside the EU, gain access to your personal information. Companies that handle personal information on our behalf are always required to ensure a high degree of security around your personal information. We will not sell personal information or otherwise disclose your personal information to any extent other than what has been described here.

External links

This privacy statement applies to information we process about you within the framework of our Digital Channels.

Our Digital Channels may sometimes contain links to external websites or services that we do not control. If you follow a link to an external website, you are encouraged to take part in the principles that apply to the website in question.

Right to information

You have the right to request at any time that we stop storing your personal information. We will then comply with this, as long as there is no law or other regulation that requires us to continue to keep them. In that case, please contact us at privacy@fernonorden.com. You also have the right, once a year, in writing and signed by you, to request an overview of what personal information we have registered on you, as well as to have any incorrect information corrected.

That is why we use cookies

Cookies are small text files that are placed on your computer or mobile phone when you visit a website. Cookies help our Digital Channels to recognize your device and remember information about your visit (eg desired language, font size and other settings).

How to refuse to allow cookies

You can refuse to allow cookies by adjusting or selecting certain settings in your browser. Keep in mind that you may then lose some features such as personalizing the Digital Channel and "remember-me" features.

Contact information

The entity responsible for personal data for the processing of your personal data is Ferno Norden. If you have questions about how we process your personal information, you are welcome to contact us at privacy@fernonorden.com.